We give you the possibility of canceling your ski pass free of charge (from 2 to 7 consecutive days) up to 48 hours before your first day of skiing.

The total amount of your order will be credited to you in the form of a credit note to be used until December 31, 2022.

Cancellation requests must be made by email to: support@cavaskier.com, no cancellation request will be taken into account by phone or in the resort.

In the event of total closure of the ski area due to Covid-19, occurring before your first day of skiing, we will reimburse you for your entire stay package.

We give you the possibility to cancel your season pass free of charge until December 2, 2021, 48 hours before the expected opening date. The total amount of your order will be credited to you in the form of a credit note to be used until December 31, 2022.

Cancellation requests must be made by email to: support@cavaskier.com no cancellation request will be taken into account by phone or in the resort. In the event of local² or national confinement imposed by the competent administrative authorities or total closure of the ski area linked to Covid-19, circumstances which would make it impossible to use the season pass, these special circumstances may be subject to compensation in the form of a credit note.

As specified in our general conditions of sale, no request for compensation or reimbursement will be considered if the ski area has been open for more than 80 days during the winter.

Cancellation requests must be made by email to: support@cavaskier.com, within 30 days after the last day of opening of the resort.

¹ The Privilege, Vermeil and socio-professional season passes at specific prices are not concerned.

² Proof of address may be required in the event of local confinement.