FAQ

Planning your ski vacation can be complex and time consuming.

To facilitate your preparation, we have set up a joint reservation platform with the providers in the valley. So you can book your accommodation, your ski pass, your equipment, your afternoon at the Couloubret baths, etc. : all this with a single click and with a single payment.

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The Early Booking offer allows you to benefit from up to -20% reduction on your package. The earlier you book, the less you pay.

Indeed, during periods outside school holidays (all French zones) we offer a "low season" package allowing you to benefit from a 10% reduction on stays of 4 to 7 days.

The stay package is a nominative package. It is therefore not possible to lend it (under penalty of confiscation in the event of an inspection).

On the other hand, we offer the "Not consecutive" package which allows you to do this (the only constraint being to be part of the same age category).

Holders of 6 and 7 day packages have a "slippery" day.

This means that you can choose not to ski one day in the week without losing your credit, it will then be one day behind the original date of your stay.

Par exemple, votre forfait séjour 6 jours débute le lundi, vous faite une pause le mercredi. La date de validité du forfait ne sera pas jusqu'au samedi mais jusqu'au dimanche.

We offer a ski locker service. These are located under the Baou cable car arrival station (Plateau de Bonascre). We offer two types of lockers:

• Daily lockers: these blue lockers are located outside and require a padlock. You can then leave your backpack, shoes, and other personal effects there. They can be used free of charge but are not secure.
• Heated and secure lockers: The resort offers a locker service to improve the comfort of your stay. You will be able to avoid carrying your skis and boots through the resort every day. Ski lockers equipped with boot dryers are available less than 150 meters from the foot of the slopes in a secure room. Reservations can be made online or directly at the ticket office (be careful, these instructions are in great demand during school holidays, we advise you to make your reservation as soon as possible.

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A relaxing afternoon at the Bains du Couloubret, a discovery of mountain biking on snow, an evening of games and relaxation at the Casino d'Ax-les-Thermes, a fireworks display at the foot of the slopes ... There will be something for everyone. tastes.

Consult the "What to do" section of our website to find out more about the activities available to you during your stay.

Download the map of the resort and the village to find your way there.

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